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Laments of a Computer Repair Guy.	by kahuana	2002-10-02 23:35:44
The write-only CD-R/-RW drive.	by kahuana	2003-04-25 19:23:54
System comes in with a tag that says: Can't copy CDs. It's an older system - 400MHz Celeron w/320Mbyte RAM running 98se. The burner is something like a 16x8x40 and it has a 42x(or so) CD-ROM. I check in safe mode and see that the owner's savvy enough to use msconfig to turn off most of the garbage that wants to autostart. This kind of user is so rare these days... The only things that are superfluous that i could see are: QuickTime Agent, MSN-IM, and HotBar. I let the system boot. I close the QuickTime Agent and MSN-IM. I end-task the HotBar. I make a copy of our service bench CD - using the Adaptec CD copier - and it successfully completes. BUT the burner thinks the disk is empty. "Coaster?" i think... and put the RW i just burned to into the CR-ROM drive (just to check)... and discover that the copy was indeed successful. WTH? I restart the system - and check both CD's on both drives - and the CDs are both readable on both drives. Seems that when i disabled HotBar by "ending task" it messed up something so that the system wouldn't READ from the burner. Neat huh? Oh yah, and i let the customer know that the problem is likely a software conflict.
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